MDM errors failures and how to fix them

Over the course of this many month Air-Watch MDM project I’ve been conducting, I have run into WAY more than my fair share of MDM enrollment related issues.

Troubleshooting MDM issues presents a whole new set of difficulties, because where SCCM provides glorious log files with tons of community engagement and answers, MDM gives you hard to locate Windows Event logs. Every SCCM error code is meticulously documented on the web, where MDM errors give you this result:

This is how you know you are WAY off the reservation!

Never fear though, for I have compiled the most common and frustating errors which I have painstakingly worked through into this, very originally named volume

Where to find enrollment errors

You can monitor the status of an enrollment in the Windows Event Viewer, under this area:

Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider/Admin

It is routine to see some errors here, so not all errors need to be solved, however when you’re trying to troubleshoot why a machine won’t enroll in MDM, then you should be looking here first.   Continue reading

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