Recently, a client has been mentioning some issues they’ve had when doing image testing on a new desktop model. I came in to help sort out the issue, and it was quite an experience! We received all sorts of errors, many were quite puzzling. In the end, this desktop (the HP ProDesk 6oo G1 SFF / Small Form Factor) and the issues around it tested every element of my SCCM OSD Troubleshooting knowledge.
Now that the matter has been solved, I’ll detail out the symptom and cause of each error:
On PXE Booting, the Task Sequence window never loads
Whenever a new model comes in to the environment, we always check to see if the machine can boot off of the drivers already imported into the wim. In this case, the tech burned a disc using the old WIM, and once WinPE started, we were unable to connect to the SCCM Policy Provider to see what advertisements are available.
Test via: launching a command prompt (F8 if enabled on the WinPE WIM) and check to see if the system has an IP Address
